The sovereign saved paper in favour of mobile time registration. In return, the cleaning company refined its daily communication, particularly for its international employees. This freed up time for more clients – and financial means for more employees.
Peter Nielsen, managing director at Suveren, spent far too much of his working week instructing his employees over the phone and keeping track of their timesheets.
But in June 2014, that superfluous communication was to end. New methods were needed to streamline administration and grow the business. Therefore, Suveren entered into a partnership with Intempus.
“We've gained a huge overview and can follow our employees” work on a daily basis, so we can close cases and invoice on the same day." – Peter Nielsen, CEO of Suveren
Save 20 office hours a week with mobile time tracking
The choice fell on Intempus because it was both tailored to Sovereign's needs for time tracking and could be integrated with e-conomic.
“It has truly been an effective tool for us. I wouldn't even be lying if I said I've saved 20 office hours a week. It's around that much, at least,” says Peter Nielsen, elaborating:
“Previously, it ate up hours and energy to have to deal with all the paperwork. You often risked undercharging the customer because you received the timesheets too late.”
With the newfound surplus came a lot of growth. In the space of a year, Suveren went from 15 to 43 employees, at the same time as turnover increased significantly. This has only made the need for mobile time tracking even more apparent.
Since its introduction, employees at Suveren have been diligent in using Intempus on a daily basis. In the first five months of 2015, they made 5600 submissions. This equates to 1120 registrations per month and 52 per day.
“I can feel a huge difference because we register more accurately and get all hours included. We've gained a huge overview and can follow our employees” work from day to day, so we can close cases and invoice on the same day," says Peter Nielsen.
Accurate job descriptions have resulted in fewer misunderstandings.
The company's foreign workforce, in particular, has benefited from the new communication method. Although everyone attends language school and learns to speak Danish on an ongoing basis, the app has minimised misunderstandings between the office and employees on the go.
“When I set up projects, I often write a short, precise note on the matter. Then I send a text message with the project number to the employees who are assigned to the task, so they can see for themselves where they need to work and what they need to do. This saves both them and me a lot of unnecessary phone calls,” concludes Peter Nielsen.
